Conversion Assist AI

Product Updates

Speed to lead is critical in a competitive market

George Carter, Conversion Assist AI team

8 September 2026 · 2 min read

Your hottest leads arrive at 9:23pm on a Sunday, when nobody is at the desk. Here is what happens when someone answers them anyway.

It is 9:23pm on a Sunday. Someone has spent the last hour scrolling listings, has shortlisted five or six projects, and has just filled in the enquiry form on yours.

They have given you three things: a name, a mobile and an email address. That is the whole lead. You do not know whether they want a one bedroom or a three, whether they are an owner occupier or an investor, or whether they are buying now or in eighteen months.

By Monday morning they have moved on. Not because your project wasn't what they wanted, but because someone else got to them first.

Enquiries do not respect business hours

Weeknights after dinner and Sunday evenings are peak browsing time, which means a large share of your highest intent leads arrive exactly when the display suite is closed. The odds of qualifying an inbound enquiry fall away sharply in the first few minutes, and keep falling by the hour.

You cannot ask an agent to be on call at 9:23pm on a Sunday, and you should not want to. So the lead waits.

What our Conversational SMS agent does instead

It picks the enquiry up within a minute and starts a real two way conversation in your project's voice. Not an autoresponder. A phone call at that hour is jarring, but a text message is not, and the buyer is already on their phone.

The conversation in three stages: the enquiry lands at 9:24pm, Alex qualifies the buyer, and the walkthrough is booked by 9:33pm.
The conversation in three stages: the enquiry lands at 9:24pm, Alex qualifies the buyer, and the walkthrough is booked by 9:33pm.

Ten minutes, start to finish. A qualified buyer, prepped and ready for a call at 9am.

What your agent opens on Monday

  • Two bedroom, two bathroom, single car park
  • Owner occupier, buying to live in, wants to move quickly
  • Comfortable in the $1m to $1.1m range
  • Private walkthrough requested, Saturday between 10 and 11am
  • Full transcript attached

Your agent starts the week with a warm buyer who has already had a good experience with your project. The other five projects on Sarah's shortlist are still sitting on an unopened form submission.


Try it as a buyer

Text our Conversational SMS demo agent and put it through its paces. Ask it awkward questions, change your mind halfway through, see how it handles it.

Text our AI agent, Alex on 0468 034 777

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